My Resume

 


Ricky Rodriguez

Leesburg, VA 20175, USA
Phone: 540-668-6752
E-mail: crr28479@email.vccs.edu
Web: http://www.rickyrod.com

OBJECTIVE: Career where technical and analytical skills will be used in a work environment.

TECHNICAL PROFICIENCY: Extensive experience in the support and use of applications for advanced computer and communications hardware, and software. Possesses demonstrated leadership and supervisory skills, and analytical aptitude with a customer-centered focus.

EMPLOYMENT EXPERIENCE:

RICKYROD.COM – Web Developer 9/1994 to date – Leesburg, VA
Uses WordPress, Squarespace, HTML, Javascript, Adobe CS suite and CSS to develop and maintains websites like rickyrod.com, buy-sellvahomes.com, collinsconsulting-us.com, paddlersguides.com and harpersferryoutdoorfestival.org.

TREASURER West Virginia Rivers – 9/2007 to date – Charleston, WV Serve in a volunteer capacity as treasurer and board member. Guide all aspects of organizations finances. Revenue has more than doubled since joining board.

CUSTOMER SERVICE Roadstar Internet 4/2007 to 5/2008 – Leesburg, VA
Resolved customer connectivity, e-mail, billing, sales and technical issues over the phone. Provisions Yagi, Alverion, YDI and Etheramp wireless microwave antennas and programs routers.

America Online Inc 2/1994 to 1/2001 – Herndon VA
Analyzed customer billing data as revenue analyst, resolved customer fraud issues as fraud analyst and as a customer relations representative handled billing, sales and technical support calls for America Online’s online service.

TROUBLE ANALYST 1/1990 to 12/1993 US West Communications, – Rockville, MD.
Documented, dispatched, resolved and verified US Government problems with the FTS 2000 network. Interfaced with US Sprint and AT&T for long distance problems and GSA for local outages. Commended for productivity and positive customer recognition.

EDUCATION

NVCC Loudoun; Pursuing ASIT – Java, SQL, Photoshop, Web design, MS Office Suite
UNIVERSITY OF MARYLAND; College Park, MD. – M.S. in Telecommunications Management
COMPUTER LEARNING CENTER; Springfield, VA. – Diploma in Computer Programming
MARY WASHINGTON COLLEGE; Fredericksburg, VA. – 1981: B.A., History, Teaching Certification

Other Information: An expert kayaker and Yoga Teacher with an Overall GPA of 3.4. Has 25 years of experience in computers and telecommunications. Currently taking  JAVA  class. In 2006 led a 21 day expedition down the Grand Canyon. US citizen. Serves on Board of West Virginia Rivers as Treasurer.  References available.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s